Privacy Policy

🔒 Privacy Policy – OURPLANETSTORE.COM

At OURPLANETSTORE.COM, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you interact with our website.

By accessing or using OURPLANETSTORE.COM, you consent to the practices described in this Privacy Policy.

1. 📥 Information We Collect

We collect the following types of personal information from users:

Name

Contact details (email, phone number, address)

Payment and transaction details (processed via secure gateways)

Device and browser information

Order and browsing history

Communication preferences

We do not store your credit/debit card or UPI details.

2. 📌 How We Use Your Information

We use the data you provide to:

Process and deliver your orders

Communicate order updates via SMS, WhatsApp, or email

Improve user experience and site functionality

Prevent fraudulent transactions

Send promotional offers (only with your consent)

Fulfil legal and regulatory requirements

3. 📤 Data Sharing & Disclosure

We do not sell or rent your personal data to third parties.

However, we may share data with:

Logistics partners (e.g., Shiprocket) for order delivery

Payment gateways for processing transactions

IT service providers for website hosting and analytics

Government authorities, if required by law or court order

All such parties are bound by confidentiality and data protection agreements.

4. 🔐 Data Security

We implement appropriate technical and organizational safeguards to protect your data:

SSL encryption for all transactions

Access control and firewalls for data storage

Regular audits and malware scans

However, while we strive for 100% security, no online transmission is ever fully secure. You use our site at your own risk.

5. 🧾 Cookies & Tracking

We use cookies to:

Store user preferences

Track site performance

Enhance shopping experience

You can disable cookies through your browser settings, but doing so may affect site functionality.

6. 📱 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. 👤 Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for promotional communications at any time

To exercise any of these rights, please contact us at ourplanetisonline@gmail.com.

8. 👮 Legal Jurisdiction

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the courts of Andhra Pradesh.

📧 Contact Us for Privacy-Related Queries

Email: ourplanetisonline@gmail.com

Phone/WhatsApp: +91 63616 90838